Browse our Frequently Asked Questions (FAQs)

If you are having trouble opening PDFs automatically in EBSCO (OneSearch), make sure you have the requirements listed on the following page: https://help.ebsco.com/interfaces/EBSCOhost/EBSCOhost_FAQs/Reading_EBSCOhost_PDFs_Adobe_Reader

These instructions include those who are having trouble opening PDFs using a Mac as well.

You can follow these steps if you are having trouble in Chrome:

1. Type chrome://plugins/ into the location bar within Chrome.
2. Scroll down to the "Chrome PDF Viewer" section and click "Disable."
3. Scroll up to the "Adobe Reader" section and click "Enable."

You can follow these instructions if you are having trouble in Firefox:

1. Click the menu button  and choose Preferences.
2. Select the Applications panel.
3. Find Portable Document Format (PDF) in the list and click on the entry to select it.
4. Click on the drop-down arrow in the Action column for the above entry. The Action entry will show Preview in Firefox when you're using the built-in PDF Viewer.
   • To use an external application to view PDF files, select the entry for the PDF application you wish to use, such as Use Preview or Use Adobe Reader.