Answered By: Melissa Atkinson
Last Updated: Mar 24, 2016     Views: 105

ACU Library uses a proxy service to gain access to our subscription-based electronic resources, including access to journals and databases. 

To access ACU library's subscribed resources from off campus (or to troubleshoot problems) follow these steps:

1. Do you know your ACU assigned username and password? (for example, your username looks like mda98a)

2. If you do not know #1, go to this page and fill out the form: http://my.acu.edu/email

3. If you do know #1, use OneSearch or another database to start using resources.

4. If you are having trouble connecting (errors, firewalls, proxy, maxvirtualhosts, etc.) please send Melissa Atkinson an email with error details and what link you were trying to access (melissa.atkinson@acu.edu). You can also look up common problems on the Troubleshooting page.

5. If you are getting username or password errors, contact Team55, student technology: team55@acu.edu or toll free number 1-888-588-4093.

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